Support toward S&CC arrears payment for eligible HDB households and hawkers

by Our Neighbourhood
Support toward S&CC arrears payment for eligible HDB households and hawkers

In response to pandemic uncertainty, eligible Housing and Development Board flat owners will receive up to 3.5 months’ rebates on their Service and Conservancy Charges (S&CC) under the household support package announced in Budget 2021. The next rebate will be offered in October 2021.

At specific points during the pandemic, the Town Council held back all action related to S&CC arrears collection. This was done to minimise the additional financial burden on residents due to the economic uncertainty.

However, the number of arrears has started to climb in recent months. We have also received feedback from residents that they are unaware of the amount owed. We held back the monthly reminder letters since April 2020 as we understand the possible hardship faced by our residents due to the pandemic. However, we will resume the sending of the monthly reminder letters as the number of arrears has started to climb in recent months. To manage the day-to-day operation of the HDB residential and commercial common properties, we will need to ensure that there are sufficient operational funds.

Residents can seek help on S&CC matters

If your family needs help with paying the S&CC, there are various schemes available, such as ComCare and Employment Assistance. We also encourage residents to see their respective Members of Parliament in Jurong GRC, Yuhua and Bukit Batok SMC at their Meet-the-People Sessions(MPS) for assistance. We also offer instalment plans for residents who have difficulties paying upfront.

Enhanced Covid-19 support for stallholders

As hawkers bore the brunt of dine-in restrictions that were imposed during the Heightened Alert period amid a spike in Covid-19 infections, followed by a general slowdown among people dining out, the National Environment Agency (NEA) waived hawker stall rentals for May and June. This helped 6,000 cooked food stallholders at hawker centres managed by NEA or NEA-appointed operators. An additional one-month rental waiver was also announced on July 16 as part of the enhanced Covid-19 support scheme.

Under this, stallholders also enjoyed a three-month subsidy for table-cleaning and centralised dishwashing services. To assist hawkers in going digital, the SG Together Alliance for Action was formed to offer education and support to help them use online food delivery platforms.

Last day of dinning-in before Heightened Alert 2A Bukit Batok West Ave 8, Blk 155; Photographer: Chong Jun Liang

Under the Market and Hawker Centre Fund, which was announced on July 23, each stallholder will also receive a one-time cash assistance of $500. The amount will be directly credited to their bank account or sent via cheque to their NRIC addresses.

Stallholders facing financial difficulties can also apply for financial support under the Covid-19 Recovery Grant. It provides cash assistance of up to $500 per month for up to three months. The application must be made by the end of December 2021.

In addition, hawker centres that were identified as Covid-19 clusters, including Yuhua 254 and 347, and Clementi 448 Market, also had their S&CC waived when their premises were required to close to break the chain of transmission.

During the Heightened Alert Measures, the Town Council also waived temporary occupational licence fees for June at selected hawker centres in Jurong East, Jurong West and Clementi.

The monthly S&CC goes towards the maintenance and upkeep of the common property within our town. These include:

  • Essential maintenance and repairs of lifts, water pumps, switch rooms and lightings
  • Lift rescue services
  • Conservancy and cleaning works
  • Landscaping and horticultural works
  • Preventive and cyclical maintenance works, including repainting and re-roofing
  • Replacement of water pipes and automatic refuse-chute-flushing systems

For more information or assistance, do contact us.

在支付服务与杂费方面遇到困难的家庭和摊主可寻求协助
政府在2021年财政预算案中推出家庭援助配套,协助本地家庭应对冠病疫情带来的不确定性。根据该援助配套,符合资格的组屋家庭将获得高达3.5个月的服务与杂费(S&CC)回扣,而下一轮的回扣将在10月提供。

市镇会之前暂停了所有与S&CC欠款相关的行动,以缓解经济不确定性为居民带来的额外财务负担。接下来,我们将恢复每月发送欠款提醒函的工作。如果你的家庭在支付S&CC方面遇到困难,可通过各种援助计划,如社区关怀和就业援助计划寻求协助。居民也可在接见选民活动(MPS)中,向裕廊集选区、裕华和武吉巴督单选区的国会议员求助。我们也为居民提供分期付款计划。

另一方面,每个小贩摊主可通过巴刹与熟食摊贩援助基金,获得一次性500元的现金补助。这笔补助将直接汇入他们的银行账户或通过支票发送至他们身份证上的住址。面对财务困境的摊主也可申请冠病疫情复苏补贴,每月获取高达500元的现金补助,为期三个月。申请截止日期为今年12月。

Highlights