Explained: How to pay your monthly Service and Conservancy Charges

by Our Neighbourhood
Explained: How to pay your monthly Service and Conservancy Charges

Did you know that there are several ways to pay your monthly Service and Conservancy Charges ( S&CC), many of which are digital? While some of them require a physical trip to the payment kiosks such as AXS and S.A.M. machines, others can be made from the convenience of your home at any time of the day. These include Paylah and Paynow apps, Internet Banking, and GIRO that allow HDB residents to make the payment without any hassle since they can be done from within your homes using a computer or mobile device, and are completely safe and secure.

In the case of GIRO, once residents have set up their monthly payment deduction through their bank accounts, they need not worry about the deadline as these payments are automatically carried out every month. Especially at this time, due to Covid-19 pandemic, such modes of payment are strongly encouraged so that residents can avoid making physical trips to busy areas.

Here is a complete list of payment options available for our residents’ convenience:

  • AXS Machine
    You can make your payments online by clicking on https://e-station2.axs.com.sg/AXSOnline/core_adhoc/town_council.php. Residents can find out their S&CC account number and amount by keying in their NRIC number via AXS online
  • SAM Machine 
    You can set up an account online by clicking on https://www.singpost.com/pay-sam-web-1
  • Paylah & Paynow 
    Visit the customer service counter at the JRTC office and make your payment via Paylah or Paynow by entering your town council account number as the bill reference number
  • At any Singpost counter
  • Internet Banking (for DBS, OCBC, Standard Chartered and UOB customers only)
  • Cheque (Please indicate your account and telephone numbers on the back of the cheque and mail it to Block 255 Jurong East Street 24, #01-303, Singapore 600255)
  • HDB E-Kiosk
  • Singtel Dash
  • GIRO (Download form at https://www.jrtc.org.sg/our-services/)
  • Recurring credit card payment (Download form at https://www.jrtc.org.sg/our-services/online-forms/ )