How to use the Pick Locker for swift collection of your parcel

by Our Neighbourhood
How to use the Pick Locker for swift collection of your parcel

Consumers will soon be able to enjoy more convenience when receiving their online purchases with the launch of a nationwide parcel locker network. Launched by Minister for Communications and Information Mr S Iswaran in April, the network is one of the world’s first open-access national locker networks.

Operated by Pick Network Pte Ltd, the facility will progressively be made available for all logistics service providers (LSPs), e-commerce marketplaces and their customers. This will complement existing doorstep deliveries and expand the options provided to shoppers for receiving and returning purchases. The initiative will also improve fulfilment reliability and delivery productivity of e-commerce marketplaces and LSPs.

Online shoppers will be able to collect their purchases anytime from more than 200 lockers located at community clubs (CCs), Housing and Development Board (HDB) estates and transportation hubs. The first batch of more than 200 Pick Lockers located island-wide have been deployed, and 1,000 parcel lockers are expected to be installed by year-end.

A typical Pick Locker station will comprise 40 to 50 lockers in six sizes. For example, the Extra Small locker can house one ladies’ shoebox, while Extra Large can hold a 21-inch (approximately 53cm) medium-sized luggage. Security measures, including CCTV cameras, will be put in place to deter vandalism or theft. In addition, sensors are embedded in every locker compartment to verify the deposit or retrieval of the purchased items.

Most residents will be able to access a Pick Locker within a five-minute walk from their homes. Consumers will also be able to return parcels at selected Pick Lockers located at CCs and HDB blocks. Visit to find your nearest Pick Locker.

To use the service, residents should opt for a Pick Locker as their delivery option upon checkout. They will then receive either an SMS or email – depending on their preference – notifying them of the availability of their parcel at their chosen Pick Locker location. At the station, users will need to key in the PIN number they would have received via the SMS/email, followed by tapping on the “Collect Parcel” option. Once the parcel collection has been completed, residents should ensure that the door is properly shut and locked.

Some of the locations in Jurong-Clementi include 134 Jurong Gateway Road, 415 Jurong West Street 42, 101 Bukit Batok West Avenue 6 and 210 Jurong East Street 21, among others. Check out the full list of locations near you at

随着全国包裹自提柜网络的建立,消费者很快就能更方便地领取他们在网上订购的包裹。全国包裹自提柜网络由Pick Network有限公司经营,将逐步开放给所有物流服务业者、电商平台及其顾客使用。消费者在网上购物后,可随时在设于民众俱乐部、组屋区和公共交通枢纽的200多个自提柜领取包裹。Pick包裹自提柜一般设有40至50个包裹箱,包裹箱有六种尺寸供选择。包裹自提柜将安装闭路电视,以防止破坏或偷窃行为。每个包裹箱也将安装感应器,以确认包裹的储存或提取情况。请浏览,查询你邻近的Pick包裹自提柜。